Below is a guide that outlines how the chatbot responds to specific user inputs. This is intended for test reviewers to quickly understand and validate the chatbot’s behavior.
| 📝 User Input | 💬 Bot Response |
|---|---|
| Hi | Hi there 👋, welcome to Jarurat Care Foundation — we're here to support you on your journey. How can we help today? Please reply with a number: 1️⃣ Find nearby cancer care hospitals 2️⃣ Talk to a caregiver for emotional support 3️⃣ Get nutritional advice for recovery 4️⃣ Learn more about your condition 5️⃣ Know our Services. |
| 1 | Prompts user to enter their city/state to find hospitals |
| 2 | Replies with a message to connect the user with caregiver support |
| 3 | Shares nutritional guidance for patients during recovery |
| 4 | Provides an overview of symptoms, diagnosis methods, and advice on consulting a healthcare provider |
| 5 / services |
Returns cards of available services: • Patient Advocacy • Access to Treatment • Empowerment Through Education |
| Unknown or invalid input | "Sorry, I didn’t understand. Please type 'Hi' to begin." |
💡 Tip: This mapping reflects real logic configured in Firebase under bot_flows and user history under users/{userId}/messages.